Reference

How m111bt Handles Your Personal Data

When you open an account with us, we collect certain personal details to keep your account secure and your wallet transactions — via bKash, Nagad, or Rocket — running correctly.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention rulesBangladesh-applicable terms

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REACH OUR TEAM

Contact Us About Your Privacy

If you want to review what data we hold, correct inaccurate details, or ask us to remove your account information, our support team handles these requests directly. Reach us through any of the channels below and include your registered account email so we can verify your identity before acting on the request.

Live Chat Open the chat window from your account dashboard. State your data request clearly and our team will respond with next steps, usually within the same session.

Email Support Send your privacy request to our support email address listed in your account settings. Include your registered email and a brief description of the data you are asking about.

Account Help Centre Log in, navigate to Account Settings, and select the Help section. You can submit a formal data request form there without needing to contact support directly.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply practical security measures across every layer of your account — from the moment you log in with your OTP to the point your bKash or Nagad withdrawal is confirmed. Below are the four areas we take most seriously when it comes to your privacy.

Encryption and Secure Transmission

All data sent between your device and our servers travels over SSL encryption. This covers your login credentials, your bKash or Rocket payment details, and any personal profile changes you submit.

Cookies and Session Tracking

We use cookies to keep your session active and remember your account preferences. You can clear cookies from your mobile browser at any time, though this will require you to log in again on your next visit.

Data Retention and Deletion

We keep your account data for as long as your account remains active and for a reasonable period afterwards for dispute resolution. Once that period passes, we delete or anonymise your records in line with our internal review schedule.

Requesting Changes to Your Data

You can ask us to correct, export or remove your personal data by submitting a request through live chat or the Help Centre in Account Settings. We verify your identity before making any changes.

What We Collect and Why We Hold It

m111bt Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating an account: your name, contact details, and the payment method you link — whether that is bKash, Nagad, or Rocket. We also gather device and session data automatically, such as browser type and IP address, to detect unusual

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access patterns and keep your account from being used without your knowledge. Payment transaction records are retained to resolve any wallet disputes and to meet the record-keeping obligations that apply in the regions where we operate. We do not sell your personal data to third parties.
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Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what is needed to complete your deposit or withdrawal. You can request a summary of the data we hold on your account by contacting our support team. Access and eligibility for certain
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account features depend on your local law and the region from which you access our platform. We periodically review what data we hold and remove records that are no longer necessary for the purposes described here.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on m111bt

These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, contact us through live chat or your account's Help Centre.

We collect your name, email address, contact number, and the payment method you register — such as bKash, Nagad, or Rocket. We also log device and session data automatically for account security purposes.

Your wallet identifiers are stored only to process deposits and withdrawals. We share the minimum required data with the payment processor and do not retain your full bKash or Nagad credentials beyond what is operationally necessary.

Yes. Submit a data access request via live chat or the Help Centre in your Account Settings. We verify your identity first, then provide a summary of the personal data associated with your account.

Contact support through live chat or email and submit a deletion request. We will confirm whether any retention obligations apply, then action the removal once the required period has passed.

We do not sell your data. Information is shared only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

This policy covers how we handle personal data for accounts on m111bt. Your specific rights and our obligations depend on your local law and the eligible region from which you access the platform.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How m111bt Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Encryption and Secure Transmission

Cookies and Session Tracking

Data Retention and Deletion

Requesting Changes to Your Data

Common Questions About Your Privacy on m111bt

01 What personal data does m111bt collect when I open an account?

02 Is my bKash or Nagad payment information stored on the platform?

03 Can I request a copy of the data m111bt holds on me?

04 How do I ask m111bt to delete my personal data?

05 Does m111bt share my data with third parties?

06 Does this privacy policy apply to me in Bangladesh?

Privacy Policy

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