Reference

Read These Terms Before You Start

These terms set out what you agree to when you open and use your m111bt account — covering how your wallet works, what we expect from you, and what you can expect from us.

Account EligibilityWallet & Payment RulesAccount Suspension PolicyJurisdiction ConditionsHow to Contact Us
m111bt Read These Terms Before You Start
HOW WE OPERATE

How m111bt Handles Your Account

We take account security seriously. Your data is used only to manage your account, verify your wallet identity, and keep transactions running properly. We do not sell your information to third parties. If you want to know what we hold or request a change, contact our support team directly with your account ID.

Wallet Verification

We match your bKash, Nagad, or Rocket number against your account profile before processing withdrawals. This step protects you from unauthorised payouts.

Account Security

Login sessions are protected. If we detect unusual access, we may pause your account and ask you to re-verify via the registered mobile number.

Data Retention

We keep transaction and account records for as long as required to resolve disputes and comply with applicable rules in supported regions.

Requesting Changes

To update your registered details or request a copy of your account data, submit a written request through live chat or email with proof of identity.

REACH OUR TEAM

Contact Us About These Terms

If something in these terms is unclear, or you need to raise a concern about your account status, our support team is here to help. You can reach us through live chat, email, or our social channel — whichever works best from your phone or desktop.

Live Chat Start a chat from any page on m111bt. Describe your query clearly and include your registered account number for faster handling.
Email Support Send a detailed message to our support address. Include your account ID and the specific term or issue you want to discuss.
Social Channel Reach us through our official social page for quick questions. Complex account matters are better handled over email or live chat.

Common Questions About These Terms

Below are the questions we get most often about account rules, eligibility, and what these terms mean for your day-to-day use of m111bt.

Yes. Every deposit and withdrawal — whether via bKash, Nagad, or Rocket — is governed by these terms. The wallet account must be registered in your name.

We can update the terms at any time. The updated version is published here immediately. Continuing to use your account after an update means you accept the new terms.

We may suspend or permanently close your account. If a breach involves a wallet transaction, the relevant funds may be held pending review before any decision is made.

Yes. Eligibility depends on your local law and the regions we currently serve. These terms do not override any legal restriction that applies in your specific location.

Contact our support team by email or live chat with your account ID and a valid proof of identity. We will respond through the same channel you used to reach us.

No. Your account is for your use only. Sharing login credentials or allowing someone else to operate your account is a breach of these terms and may result in suspension.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.